RPA integrates with existing IT systems to mimic human actions like data entry, invoice processing and customer onboarding without requiring complex coding changes.

India’s RPA market is rapidly growing, supported by increasing digital transformation initiatives and the need for cost optimisation across sectors such as BFSI, IT, healthcare and manufacturing. Globally, the intelligent process automation market (which covers all sorts of business and production-related automated systems) is estimated to reach $67.7 Bn by 2034 from $17.3 Bn in 2024, clocking a CAGR of 14.6%. Demand is fuelled by enterprises seeking to enhance productivity, reduce errors and comply with regulatory requirements through automation.

Startups are disrupting the RPA space by developing AI-enhanced bots capable of handling complex workflows, cognitive automation and integrating with cloud-native applications. Key challenges addressed include scalability, security concerns and bot management. Innovations like low-code/no-code platforms and bot orchestration tools make automation accessible to non-technical users, accelerating adoption.

Notable Indian startups in the robotic process automation subcategory include Automation Anywhere India and EdgeVerve Systems (Infosys). These firms are driving digital efficiency by enabling enterprises to automate mundane tasks, freeing human resources for higher-value work and strategic initiatives.

RPA (Robotic Process Automation)